No Refund Policy
ALL SALES ARE FINAL. Tickets purchased in-store and online are non-refundable. Tickets purchased online are for a particular date and time. No refunds, transaction cancellations, or exchanges will be issued for date/time changes. Activities should be purchased in increments that will be used in one session, as no refunds will be issued if a person is unable to use all of their activity time. NO REFUNDS will be given if management revokes a wristband during their session due to non-compliance with our trampoline park policies and rules.
If you cancel the party with less than a 72-hour notice, we will work with you to find another date and time to host your party or you will forfeit the full deposit and any other balance applied. If you choose to reschedule your party and cancel at a later date you will forfeit the full deposit. Deposits are applied to the remaining balance at the end of the party.
Weather: If acts of God or Weather cause the facility to close, your party will be re-scheduled. No refunds will be given due to weather or acts of God.